Illustrator CS2 Wouldn’t Save!
Posted By: Behrad 
Thursday 10 January 2008 
26 Comments
Even since I’ve got my computer back, I’ve tried to get Adobe Illustrator CS2working. But every time when I wanted to save a file it gave me a lot of errors, like “An unknown error has occurred”, or “Can’t finish previewing. There isn’t enough memory. ID = -108″. When I close that box I get the windows message “Adobe Illustrator has encountered a problem and needs to close….”. I couldn’t save in .ai, .pdf or .eps! I have played with the settings such as saving as .ai with .pdf option turned off but nothing seems to work. I’ve tried reinstalling, I deleted every file and install it again but nothing seems to work until I found some solutions on the web!
- Corrupted Preferences File:
- Missing CMaps files!
So I searched again and I discovered that instead of having over 160 something fonts in my adobe required fonts folder, which is located in:
The single most common problem cause, on any platform, is a corrupted preferences file. I use a mac so I’m not sure about PC but I thinks it’s called “aiprefs” on pc. You can delete that. Illustrator will recreate that folder when you launch Illustrator again.
So, where can you find the aiprefs file? You can find the AIPrefs file in WinXP under:
Documents and Settings – (user) – Application Data – Adobe – Adobe Illustrator CS2 Settings.
In Windows Vista you can find the Aiprefs file under: (NOTE: I’m not sure if this is correct, cause I don’t use Vista yet, But if you do, just take a look for me and let me know if the path and the files are simply there! 
)
C:\Users\
\AppData\Roaming\Adobe\Adobe Illustrator CS2 Settings
So, I deleted the file, (actually I deleted the whole Adobe dir, just to make sure everything was alright!), restart the computer and tried to save a file again but it didn’t worked!
For some this was the right solution, and it did helped them, but not for me! Cause there’s also another way why you can’t save a file in Illustrator!
C:\Program Files\Common Files\Adobe\Fonts\Reqrd\CMaps
but I just had 1!! So I checked this folder on another machine and it did contain a lot of more files. So I copied the folder and put it on my own machine and everything worked again! Anyway, if you’re having the same problem, then you can follow this steps:
1. Download a working CMaps folder by clicking on the link below
Zipped CMaps folder
2. Unzip the file.
3. Replace your existing CMaps folder with the CMaps folder you just unzipped.
C:\Program Files\Common Files\Adobe\Fonts\Reqrd\CMaps
That did the trick for me, so I hope it also helps you out! You can check Adobe site for more info!
Wow, thanks so much!! You totally fixed the problem.
One problem though, your link to the CMaps zip file wasn’t quite right. Here‘s the correct link.
Hello Dylan,
It took me some time time to find this out, but I’m glad that I could help you!
Thanx for the bad link, I’ve replaced it with the correct one!
hi! i have the same problem.
and i can’t open the file “cmaps-folder.zip” (file zip corrupt).
can u send me the file to my e-mail?
Try to compress a .RAR file…
thanks for the attencion
Hello Bruno!
I have downloaded the zip file and it seems to be correct. Anyway, I have put the files in a rar file and I’ll email them to you!!
Adobe Illustrator Cs…
An interesting post by a bloger made me……
Adobe Illustrator Cs2 Mac…
An interesting post by a bloger made me……
hi, I have the same problem, I checked the CMaps folder and I only have 3 files named adobefnt05.lst and the only thing that changes are the number in the name, I Downloaded the CMaps file you uploaded but it looks like its corrupted, where else can I find it?
Hi Adrian.
Thanks for dropping me a comment. I’ll send you the CMaps again, please try again and let me know if it works!
Hi I have exactly the same problem and I think the CMaps thing may be my issue too. I don’t even have a CMAPs folder in my REQD folder! I have tried following the links but it keeps coming up as Corrupt or Invalid.
Can you email it to me as well? Much appreciated and would save me from pulling my hair out!!
Thanks,
Kom
Thanx buddy,it works!!!;):)
Hi Komal.. Sure, I’ll email you those in a sec..
I’m glad it worked for you too Vineet!
WOW
esto es magia!!! IIIDDDDOOOOLOOO
Thanks alot, it totally worked even though the zip file did give me some trouble to open it i extracted it anyway and it worked!
THANKZ
Roth´s last blog post..Death Proof
Yeah, I can do some great magic Roth!
I’m happy this worked out for you too!
hey! the link to cmaps zip file still seems to be corrupted.. any suggestions for downloading or could u email?
thanks!
tal
You’re welcome chiropter!
Hi Taldanino.. I can email you those, no problem at all..
You should it receive it within a minute or two!
thanks! you have helped me fix a problem that has troubled me for several months!!! thanks a lot!
No problem! I’m glad this fixed the problem Joyce!
I have to tell you, GREAT JOB!! it did the trick for me and I have to thank you allot. I was searching for a solution everywhere and found your help guide.
Thanks again.
i had some problems also but i`ve managed i`ve made the trick
I solve this problem about 3 hr.
At last I find this Blog.
Thank BioTeck VERY MUCH AND MUCH.
Hi man, u’re the best man, u save my life! Thanks a lot!!!
I think I remember having this problem back in the day and somehow it fixed itself. Wish I had come across this post!
I have the same problem as you guys too. I would like the correct one of CMaps.zip. Could you send me please?
[...] BioTecK.NET » Blog Archive » Illustrator CS2 Wouldn't Save! | Log Jan 10, 2008. C:Users AppDataRoamingAdobeAdobe Illustrator CS2 Settings. I deleted the whole Adobe dir, just to make sure everything was alright! BioTecK.NET » Blog Archive » Illustrator CS2 Wouldn't Save! | Log [...]
Thx a lot!
finally i can save my file
U r the best
Hahahahaha