Home » Tips & Tricks: PC

Illustrator CS2 Wouldn’t Save!

Posted By: BioTecK on Thursday 10 January 2008 with 18 Comments

Even since I’ve got my computer back, I’ve tried to get Adobe Illustrator CS2working. But every time when I wanted to save a file it gave me a lot of errors, like “An unknown error has occurred”, or “Can’t finish previewing. There isn’t enough memory. ID = -108″. When I close that box I get the windows message “Adobe Illustrator has encountered a problem and needs to close….”. I couldn’t save in .ai, .pdf or .eps! I have played with the settings such as saving as .ai with .pdf option turned off but nothing seems to work. I’ve tried reinstalling, I deleted every file and install it again but nothing seems to work until I found some solutions on the web!

  1. Corrupted Preferences File:

    2. The single most common problem cause, on any platform, is a corrupted preferences file. I use a mac so I’m not sure about PC but I thinks it’s called “aiprefs” on pc. You can delete that. Illustrator will recreate that folder when you launch Illustrator again.

    So, where can you find the aiprefs file? You can find the AIPrefs file in WinXP under:

    Documents and Settings – (user) – Application Data – Adobe – Adobe Illustrator CS2 Settings.

    In Windows Vista you can find the Aiprefs file under: (NOTE: I’m not sure if this is correct, cause I don’t use Vista yet, But if you do, just take a look for me and let me know if the path and the files are simply there! :wink: )

    C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator CS2 Settings

    So, I deleted the file, (actually I deleted the whole Adobe dir, just to make sure everything was alright!), restart the computer and tried to save a file again but it didn’t worked!
    For some this was the right solution, and it did helped them, but not for me! Cause there’s also another way why you can’t save a file in Illustrator!

  2. Missing CMaps files!
    So I searched again and I discovered that instead of having over 160 something fonts in my adobe required fonts folder, which is located in:

    3. C:\Program Files\Common Files\Adobe\Fonts\Reqrd\CMaps

    but I just had 1!! So I checked this folder on another machine and it did contain a lot of more files. So I copied the folder and put it on my own machine and everything worked again! Anyway, if you’re having the same problem, then you can follow this steps:

    1. Download a working CMaps folder by clicking on the link below
    Zipped CMaps folder
    2. Unzip the file.
    3. Replace your existing CMaps folder with the CMaps folder you just unzipped.

    C:\Program Files\Common Files\Adobe\Fonts\Reqrd\CMaps

That did the trick for me, so I hope it also helps you out! You can check Adobe site for more info! :wink:

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18 Comments so far, be the next one! »

  • Dylan Passmore said:
    6 February 2008 at 18:36

    Wow, thanks so much!! You totally fixed the problem.

    One problem though, your link to the CMaps zip file wasn’t quite right. Here’s the correct link.

  • BioTecK said:
    20 February 2008 at 19:54

    Hello Dylan,

    It took me some time time to find this out, but I’m glad that I could help you!

    Thanx for the bad link, I’ve replaced it with the correct one! :wink:

  • Bruno said:
    30 September 2008 at 16:44

    hi! i have the same problem. :(
    and i can’t open the file “cmaps-folder.zip” (file zip corrupt).
    can u send me the file to my e-mail?
    Try to compress a .RAR file…

    thanks for the attencion

  • BioTecK (author) said:
    30 September 2008 at 20:14

    Hello Bruno!
    I have downloaded the zip file and it seems to be correct. Anyway, I have put the files in a rar file and I’ll email them to you!! :smile:

  • Adobe Illustrator Cs said:
    5 October 2008 at 05:01

    Adobe Illustrator Cs…

    An interesting post by a bloger made me……

  • Adobe Illustrator Cs2 Mac said:
    13 November 2008 at 21:21

    Adobe Illustrator Cs2 Mac…

    An interesting post by a bloger made me……

  • adrian said:
    15 April 2009 at 06:28

    hi, I have the same problem, I checked the CMaps folder and I only have 3 files named adobefnt05.lst and the only thing that changes are the number in the name, I Downloaded the CMaps file you uploaded but it looks like its corrupted, where else can I find it?

  • BioTecK (author) said:
    16 April 2009 at 19:03

    Hi Adrian.
    Thanks for dropping me a comment. I’ll send you the CMaps again, please try again and let me know if it works!

  • Komal said:
    30 April 2009 at 11:57

    Hi I have exactly the same problem and I think the CMaps thing may be my issue too. I don’t even have a CMAPs folder in my REQD folder! I have tried following the links but it keeps coming up as Corrupt or Invalid.

    Can you email it to me as well? Much appreciated and would save me from pulling my hair out!!

    Thanks,
    Kom

  • vineet said:
    1 May 2009 at 20:04

    Thanx buddy,it works!!!;):)

  • BioTecK (author) said:
    9 May 2009 at 14:55

    Hi Komal.. Sure, I’ll email you those in a sec..

    I’m glad it worked for you too Vineet! :smile:

  • Roth said:
    6 June 2009 at 03:23

    WOW :shock: esto es magia!!! IIIDDDDOOOOLOOO
    Thanks alot, it totally worked even though the zip file did give me some trouble to open it i extracted it anyway and it worked!
    THANKZ

    Roth´s last blog post..Death Proof

  • BioTecK (author) said:
    8 June 2009 at 19:40

    Yeah, I can do some great magic Roth! :mrgreen:
    I’m happy this worked out for you too! :wink:

  • chiropter said:
    16 June 2009 at 21:25

    :mrgreen: Thank you so much, the replace CMaps folder thing did the trick! At least, I did that and now I can open the file, which I had almost given up on opening…

  • taldanino said:
    6 July 2009 at 21:54

    hey! the link to cmaps zip file still seems to be corrupted.. any suggestions for downloading or could u email?
    thanks!
    tal

  • BioTecK (author) said:
    7 July 2009 at 06:57

    You’re welcome chiropter!

    Hi Taldanino.. I can email you those, no problem at all..
    You should it receive it within a minute or two! :wink:

  • joyce said:
    6 August 2009 at 20:49

    thanks! you have helped me fix a problem that has troubled me for several months!!! thanks a lot!

  • BioTecK (author) said:
    18 September 2009 at 09:48

    No problem! I’m glad this fixed the problem Joyce! :mrgreen: