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Yesterday it was Friday and like every other Friday I had to work at Eindhoven Airport. However unlike the other Friday’s I had a so called “bus shift”. Currently the parking lot of Eindhoven Airport and the main entrance for the cars is under construction and that’s why someone like me has to guide the people and cars to the right parking space and make sure that they don’t stop in the middle of the street.
So I was doing my job (doing nothing but move the pawns when a bus or taxi with licences came by and guide the people to the right parking space) when a lady who was just arrived began to talk to me.
She said: “God damn, it’s a mess here! Where can my daughter park the car, she’s supposed to pick me up!”
I said: “I know, but it’s temporary soon it’s all over. But your daughter can park over there.”
She: “God damn, it’s really a mess here. By the way I want to draw a complain! Your colleagues don’t work hard enough!”
I was surprised and asked her: “Why!? What happened!?”
She: “I’m just back from my vacation in Malaga (Spain) and I had to wait ages to get my luggage! The trip from Malaga to Eindhoven was even shorter!”
By saying that she really pissed me off, but I tried to be polite, so I said to her: “Lady, I don’t think that my colleagues are lazy, we work as hard as we can!”
She: “Young men, you listen to me. I saw your colleagues standing in the front of the air plane with there hands in there pockets watching us. Beside that we had to wait for a couple of people in wheelchairs!”
This really pissed me off, and again I tried to be as polite as possible: “Excuse me, what do you expect? First everybody has to get out the air plane. After that it’s time for people with wheel chairs and most of the times the wheelchairs are in the cargo so we have to wait for that too! By the way, there are more luggage’s! Not only yours! So what do you expect?! We follow a standard procedure. If you have any other suggestion or methods then please do tell me! You have your luggage now and believe me if it could be done faster then we probably would have tried that!”
When I said this she looked at me and said: “I guess your right. Excuse me, I think I’m just tired!”

Damn, this makes me sick! All those people nagging about small things. Why don’t they chill out and relax!? I mean she was just back from her holiday!

So have you ever had to wait a long time for your luggage!? Personally, I don’t care how long it takes: Either I’m going on vacation or I’m coming back home. Personally I’m not in a rush, are you??